Welcome to Rising Tide Fiber Co. We hope you’ve come to #findyourshade! We carry small batches of indie dyed colorways. Most are repeatable. So if you see something you like, but need a larger quantity, please reach out!
Welcome to Rising Tide Fiber Co.! We’re a Indie Dyer located on the Western Shore of the Chesapeake Bay. Our beach inspired colorways are perfect for all your knit, crochet and weaving projects. We’re excited and hope you’ll find your perfect shade!
For shop update announcements follow me on Instagram (@risingtidefiberco), on Facebook (www.facebook.com/Risingtidefiberco) or join my Ravelry Group: http://www.ravelry.com/groups/risingtidefiberco
If you see something you like but there’s not enough or it’s not on the base you’d like, Rising Tide is happy to dye up a custom order.
Orders usually ship Monday, Wednesday and Friday afternoons. Once your order has shipped you will be emailed a shipping confirmation with a tracking number.
Domestic orders of 1-3 skeins ship via USPS First Class Mail, orders of 4+ skeins ship USPS Priority Mail. All orders have delivery confirmation.
International orders ship via USPS First Class Mail International.
All shipping charges are estimates- this is especially true for international orders. If you overpay by more than $2.00 we will refund the difference once the order ships.
Every effort is made to represent our yarns and colorways accurately, but please remember that screen pixels vary, so a colorway may look slightly different in person. Some colorways are simply difficult to photograph but we try our very best to represent them well. Colors in real life could appear bit darker or lighter than what appears on your screen. If you have any questions prior to purchasing please feel free to send us a conversation or email. We’re happy to clarify any of our colorways to help you find exactly what you’re looking for!
Choosing yarn and fiber online can sometimes be difficult, so we will accept returns of non-custom orders for shop credit only. Refunds will not include return shipping costs. All returned items must be in their original condition. If you’d like to return something you need to contact us within 7 days of receiving your item and you need to ship the item back to us within 30 days from the date you received it. If the item is shipped after this time any return agreement will be voided.
While we are not responsible for lost or damaged items, we will make every effort to track down your item if it has not arrived in a reasonable amount of time.
Can you dye a custom color for me?
It really depends on what you’re looking for and what my dye schedule looks like for that current season. If I have time, then I am happy to dye custom colorways. Just email me at Melissa@risingtidefiberco.com.
A colorway I want is sold out, will you be listing more?
I try to restock as items get low, but cannot guarantee that a colorway will be available. If you see something you like but it sells out, you need more than what is available in-stock, or you like the colorway but need it in a different yarn/weight, you can order it dyed-to-order through the website. Unless a colorway says that it is Limited Edition, Exclusive, or OOAK, it is repeatable and can be dyed for you on any of our yarn bases.
Please keep in mind that by purchasing yarn from Rising Tide Fiber Co. you are supporting a small business run by one person. Each order is very important to me. I do my very best to have excellent customer service, but bear in mind it is impossible for me to offer service similar to e-commerce giants like Amazon. If you have any concerns about your order, please email me and allow up to 24 hours for a response to your inquiry. Typically the wait will be far shorter, and I will be more than happy to answer your question or solve your problem as quickly as I possibly can.
We hand mixed all our own dyes for each of our colorways in our home dye kitchen. Please note that our home is dog friendly (though we make every effort to protect the items from pet hair) and smoke-free.